WHEELING TOWNSHIP

POSITION TITLE

Senior & Disability Services Resource Specialist - Full-Time/Exempt

POSITION OVERVIEW:

  • Acts as SHIP (Senior Health Insurance Program) Counselor;
  • Provides Medicaid redetermination assistance;
  • Provides information, referrals and assistance pertaining to the senior and disabled residents in Wheeling Township and/or and their families;

JOB REQUIREMENTS

  • Excellent written communication and public speaking/presentation skills;
  • Excellent organization skills; outstanding attention to detail;
  • Excellent listening skills and compassion for resident/family;

POSITION DETAILS:

SENIOR SERVICES

  1. Determine resident's/family's needs through intake and investigation; provide information on external and internal services; provide external/internal referrals and advocacy as needed;
  2. Provide Medicare counseling as SHIP representative, with eventual goal of becoming SHIP Site Coordinator; provide Benefit Access assistance;
  3. Provide Medicaid redeterminations, advocacy and engagement, as needed;
  4. Provide assistance to residents requiring help with ITAC/Government phones;

QUALIFICATIONS & EXPERIENCE

  • Minimum of 3+ years' experience in senior services or related field;
  • College degree required, ideally in relevant discipline;
  • Must pass criminal record check, good driving record (MVR) and be finger printed;
  • Successfully complete CPR training, SHIP training (if not already certified),

This job description does not constitute an employer agreement or contract between the employer and the employee and is subject to change by the employer as the needs of the employer and/or requirements of the job change. Additionally, this job description should not be considered or construed as an exhaustive list of all job functions that the employee may be required to perform.  The employee must be able to perform the essential functions of their position and, if requested, reasonable accommodations may be provided to an employee with a disability in order for the individual to perform the essential functions of their position, absent undue hardship.