Full time Monday-Friday  In office; no work from home option


BA/BS in Social Services related field

Minimum of 2 years case management experience

Bilingual Spanish preferred


  1. Assist the Director in all General Assistance Department duties .
  2. Qualify applicants and process auxiliary program applications, including, but not limited to, Access to Care, Mobile Dental Clinic, LIHEAP, SNAP, Salvation Army, Angel Fund and Food Pantry.
  3. Qualify applicants and process seasonal program applications, including, but not limited to, School Supplies, Thanksgiving and Christmas.
  4. Keep accurate and up to date electronic and paper files for each client at all times.
  5. Assist with food donation receiving and distribution.


  1. Screen clients to determine potential program eligibility.
  2. Furnish applications for eligible programs.  Assist clients with completion of same, as needed.
  3. Request all documents or information pertinent to the case and review completed application.
  4. Determine eligibility of client and/or make referrals to other social service agencies.
  5. Ensure a DHS application has been completed for each client as appropriate.  Assist with completion of same if needed
  6. Make referrals that will further assist applicants and recipients, ie: SNAP, housing, employment, counseling, substance abuse treatment, LIHEAP, etc.
  7. Dispense food to clients upon request.
  8. Accept donations from individuals/organizations/corporations.
  9. Coordinate with volunteers to organize/prepare food baskets, gifts, etc.

10.  Assist in the distribution of food/gifts.

11.  Assist in preparing lists which organize donations matching families to donors.

12.  Contact DHS regarding clients' applications as needed.

13.  Process auxiliary program applications in accordance to adopted guidelines.

14.  Process seasonal applications in accordance to adopted guidelines.

15.  Maintain ongoing, up to date knowledge of various agencies within the community offering programs that may further clients.

16.  Attend meetings, workshops, or training sessions as directed by immediate supervisor.

17.  When directed by Director of GA, assist with other projects or departments as needed.

18.  Other duties as assigned.